Course on “Kanban for IT Ops”

  • Kanban, successful evolutionary change for your technology business
    Register immediately to the course on “Kanban for IT Ops” delivered directly by Dragos Dumitriu. The course will be held in Prato on and at “Palazzo delle Professioni“.

    Are you managing an Ops function and find the demands overwhelming and the process chaotic? From business requests to IT delivery, we discover how to help work flow across different functional teams. With Kanban, we look at how using a service-delivery approach can help unify teams and promote cross-functional collaboration.




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    CLASS DESCRIPTION


    This 2-day workshop introduces how the Kanban Method can help Operations teams improve balancing demand against their capability to deliver.

    We begin by studying the demand on your team, department or organization and learn how to gather data to understand the capability of your system and how it operates.

    Discussions and interactive exercises on the Kanban Method will address the following topics:

    • Specialization and bottlenecks
    • Dependencies on external groups
    • Variable task size
    • Interrupt driven work

     

    Working in small teams, class attendees will analyze and design a Kanban system that they can bring back to the organization to implement right away.

    We will also look at how to manage risks related to the increasing complexity around software delivery and support.

    Attendees play the “Kanban for Ops” version of the GetKanban game.  Based on David J. Anderson’s book “Kanban – Successful Evolutionary Change for Your Technology Business“, attendees of the class will receive a copy of the book.

    CLASS SCHEDULE

    DAY 1 KANBAN MECHANICS

    • Demand Analysis
    • Workflow Mapping
    • Visualization
    • Work Item Types
    • Work-in-progress Limits
    • Kanban Simulation Game

     

    DAY 2 KANBAN PROGRESSION

    • Kanban System design
    • Classes of Service
    • Operations Review
    • Case Studies
    • Risk Management
    • Metrics
    • Theory of Constraints
    • Variability and predictability
    • How to Get Started with Kanban

     

    IS THIS COURSE FOR YOU?

    This training provides a useful perspective for improving work done on the periphery of software development. If ever-more frequent deliveries from software development are increasing pressure on your teams and creating bottlenecks in the delivery process, look at Kanban to extend agility and balance to IT services and operations teams. From Data Administrative Services to Deployment & Release Managers to Help Desk, this class covers beginning to intermediate level material.

    SAVE UP TO 200 EURO!

    If you are an early bird or regular attendee of the OSS4B conference, you can save up to 200 euro (VAT inclusive). Register to OSS4B first, then use the promotional code you are given by EventBrite when booking for the Kanban workshop!

    CLASS ORGANISERS

    The course is organised in joint partnership between Devise.IT Srl and David J Anderson & Associates Inc..