From Problem to Solution. Faster: Using Interviews to Improve your Process and Accelerate Delivery

• •  
  • Presentation speakers
    • Melissa Doerken, Business Analyst, ThoughtWorks

  Jumping to building solutions is a nearly universal reaction, which often leads to building something – perhaps something even great – that fails to solve the problem at hand. However, responding and returning to the problem, and iterating quickly in feedback cycles centered around your customer, can lead to a better solution, faster.

  Join a dialogue from the trenches to learn techniques you can start employing today to help you more quickly understand your customers’ problem and arrive at a solution that supports their activity.

  Learning objectives:

  1. Insight into how customer engagement and problem-focused development accelerate understanding and process;
  2. Techniques to identify underlying problem throught effective problem interviews;
  3. Techniques to validate solutions and get early continuous feedback through solution interviews.

  Topics:

  • Agile and Lean methodologies

  Targets:

  • Project managers;
  • analysts;
  • developers;
  • UX.

 

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