OSS4B 2013
Italy , Prato, Tuscany·
Secure your place today for this brand new event about open source, DevOps, Kanban and much more!
Kanban course for IT ops
Don't miss the opportunity!
Delivered directly by Dragos Dumitriu, the course will be held in Prato for , starting on at Palazzo delle Professioni.
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From Problem to Solution. Faster: Using Interviews to Improve your Process and Accelerate Delivery
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Presentation speakers
- Melissa Doerken, Business Analyst, ThoughtWorks
Jumping to building solutions is a nearly universal reaction, which often leads to building something – perhaps something even great – that fails to solve the problem at hand. However, responding and returning to the problem, and iterating quickly in feedback cycles centered around your customer, can lead to a better solution, faster.
Join a dialogue from the trenches to learn techniques you can start employing today to help you more quickly understand your customers’ problem and arrive at a solution that supports their activity.
Learning objectives:
- Insight into how customer engagement and problem-focused development accelerate understanding and process;
- Techniques to identify underlying problem throught effective problem interviews;
- Techniques to validate solutions and get early continuous feedback through solution interviews.
Topics:
- Agile and Lean methodologies
Targets:
- Project managers;
- analysts;
- developers;
- UX.
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